Privacy policy

KAROLING s.r.o. 5. května 1007/3, Nusle (Praha 4), 140 00 Praha, Czech Republic IČO: 170 51 096 Email: web@karolingsro.com

Effective date: 11 November 2026

Who we are

KAROLING s.r.o. operates this website to present construction services and related site-support offerings (procurement, transportation, storage, and supply connected to construction projects). This policy explains what personal data we collect through the site and how we use it.

What we collect

Depending on how you use the site, we may collect:

Name, email address, phone number, and message content when you submit a contact form, request cart, or email us
Project details you choose to share (site address, photos, scope notes)
Technical data such as browser type, device, approximate location derived from IP, and pages viewed (via hosting/analytics tools if enabled)
Cookie and similar technology data as described in our Cookie Policy

We do not ask for payment card details through the request cart. Payment instructions, when used, are arranged after scope confirmation through a separate channel.

Why we process data

We process personal data to:

Respond to inquiries and prepare scoped offers
Coordinate site walks, deliveries, and project communication
Operate, secure, and improve the website
Meet legal bookkeeping and tax obligations under Czech law

Legal bases under GDPR may include performance of pre-contractual steps at your request, our legitimate interests in operating a business website, and legal obligation where applicable.

Sharing

We may share data with processors who help us run email, hosting, form delivery, or Shopify storefront services, under contracts that require appropriate protection. We do not sell personal data.

Retention

Inquiry and project correspondence is kept as long as needed to handle the request and for ordinary commercial and legal retention periods. You may ask us to delete data where the law allows.

Your rights

If you are in the EU/EEA (including Czechia), you may have rights to access, rectify, erase, restrict, object, or port your data, and to lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ). Contact us at web@karolingsro.com to exercise rights.

International transfers

If a processor stores data outside the EU/EEA, we rely on appropriate safeguards (such as standard contractual clauses) where required.

Children

This site is not directed at children under 16. Do not submit personal data of minors through our forms.

Changes

We may update this policy. The effective date above will change when we do. Continued use of the site after an update constitutes notice of the revised text for website visitors.

Contact

KAROLING s.r.o. 5. května 1007/3, Nusle (Praha 4), 140 00 Praha web@karolingsro.com